Understanding Your Plan and Bill
Energy bills can be confusing. Energy Texas is here to help! Visit our Understanding Your Plan and Bill section to find the answers you need for your bill.
- How do I read my Energy Texas bill?
- What is an Early Termination Fee?
- What are the benefits of entering into a contract or fixed term plan?
- What if I think my usage is incorrect?
- Who do I contact for questions regarding my bill?
- Why haven't I received my bill?
- I just switched to Energy Texas. When will I get my first bill?
- What is the Previous Metered Usage?
- What is the previous meter read?
- What is the current meter read?
- What is the PUC Assessment Fee?
- What is the Miscellaneous Gross Receipts Tax?
- Why did I receive cancel and replacement bills?
- What is an estimated reading?
- Why was I charged a late fee?
- What is a kilowatt – hour (kWh)?
- What are the TDU Fees on my bill?
- What is the connection fee on my bill?
- Can I request more time to pay my bill?
- Does Energy Texas offer a level or average payment plan (Balanced Billing) to its customers?
- How can I find out my current account balance or see my current bill?