Ecobee
Have a question about the ecobee Smart Thermostat? Visit our ecobee section to find frequently asked questions about the one-of-a-kind smart thermostat.
- What is Peak Perk Plus?
- How do I know if my HVAC is compatible with the thermostat?
- I am having issues with my ecobee Smart Thermostat Enhanced, can you help?
- What is the ecobee Smart Thermostat Enhanced?
- How will I know if my ecobee Smart Thermostat Enhanced has been adjusted by Energy Texas?
- Are there other ways I can help reduce energy demand?
- How often do Peak Perks Events occur?
- How does Peak Perks Plus work?
- Is this plan eligible for Solar Buy Back?
- What do I do if the HVAC is not compatible with the ecobee thermostat?
- Will participating in an event impact my home’s comfort?
- Can I set my ecobee Smart Thermostat Enhanced, so I never have to participate in an event?
- Can I stop my ecobee Smart Thermostat Enhanced from adjusting during an event?
- How long does an event last?
- How does my ecobee Smart Thermostat Enhanced behave during an event?
- Will Energy Texas be adjusting my thermostat?
- What happens if I move or cancel service?
- What if I no longer want the ecobee Smart Thermostat Enhanced, but want to keep my plan?
- How long will it take for my ecobee Smart Thermostat Enhanced to arrive?
- Does Energy Texas offer installation services for the ecobee Smart Thermostat Enhanced Thermostat?
- Do I have to sign up for Electricity Service with Energy Texas to get the ecobee Smart Thermostat Enhanced?