Your power could be disconnected for two reasons.
- You have a past due balance with Energy Texas that has not been paid. In this case, you would have received a disconnection notice with us prior to being disconnected.
- There is a power outage in your area. If this is the case, you can contact your TDSP at the numbers and websites below for more information.
Power Outage Information:
DALLAS/FT WORTH AND SURROUNDING AREAS:
Oncor Electric Delivery (formerly TXU): Toll free, (888) 313-4747 - Track outages: https://stormcenter.oncor.com/external/default.html
Texas New Mexico Power: Toll free, (888) 866-7456 - Track outages:
https://www.tnmp.com/power-outage-map
HOUSTON AND SURROUNDING AREAS:
CenterPoint Energy: (713) 207-2222 or toll free, (800) 332-7143 - Track outages http://gis.centerpointenergy.com/outagetracker/
Texas New Mexico Power: Toll free, (888) 866-7456 - Track outages: https://www.tnmp.com/power-outage-map
SOUTH TEXAS:
AEP: Toll free, (866) 223-8508 - Track outages http://outagemap.aeptexas.com.s3.amazonaws.com/external/default.html
WEST TEXAS:
AEP: Toll free, (866) 223-8508 - Track outages: http://outagemap.aeptexas.com.s3.amazonaws.com/external/default.html
Oncor Electric Delivery (formerly TXU): Toll free, (888) 313-4747 - Track outages: https://stormcenter.oncor.com/external/default.html